Professional Health Authority Information Manager

The Professional Health Authority Information Manager (PHAIM) is a sophisticated workflow system that supports the way a Health Registration Authority fulfils its legislative obligations.

PHAIM supports a legislative authority's core operations including:

• Tracking health practitioners, including their addresses, employments, qualifications and specialisations
• Monitoring and supervision of health practitioners (competence, ongoing education, health, restrictions/conditions on practice)
• Producing Annual Practising Certificates
• Publishing the Registers (printed, electronic and web)
• Producing agendas for Health Registration board or council meetings
• Monitoring the investigation of complaints against health practitioners

PHAIM’s workflow engine automates the repetitive processes of:

• Tracking a group of health practitioners through a process (e.g. an application process)
• Producing form letters to health practitioners and other parties
• Changing registration details after recording meeting decisions
• Highlighting outstanding tasks
• Recording actions against different sections of the relevant legislation
• Tracking which user made changes to the information